How do I burn a DVD?
Make sure the content is fully downloaded and a new, premium brand, single-layer (4.7 GB) DVD-R or DVD+R recordable disc is in your drive. Select the title you want to burn and click on the Burn option on the right side of the Flux Player.
Please note that you can only burn DVDs on Microsoft Windows-based systems with a DVD recording drive attached. Only standard definition (SD) video can be burned to DVD and only if permitted by the license purchased.
Can I use DVD-RW or DVD+RW discs?
No. You should only use premium quality, single-layer (4.7 GB) DVD-R or DVD+R discs.
Can I burn a disc of the HD videos?
No. Burning discs is only available for SD (DVD) videos.
The video I purchased does not show in the Flux Player? What should I do?
Below are a few things to try in order:
If you still cannot see your video and you are certain you have not ordered the video under a different email address, choose Help>Contact Support from the player menu and submit a support request. Please note what video is missing in the request.
I have purchased under two different emails? What can I do to see all the videos?
Only one account can be used. Contact firstname.lastname@example.org and ask that your emails be merged into one account. It is important that you list both emails and indicate which email should be used. The other email will not longer work after the merge.